How it works
From checkout to your mailbox. Every product is opened live with you on a private video call, and every card in it is yours.
Step 1: Buy it sealed
- Pick a booster pack, Elite Trainer Box, or booster box, and check out with card, Apple Pay, or Google Pay.
- Shipping is one flat price based on your cart. US addresses only.
- No account or Discord needed to buy.
Step 2: Connect Discord
- Your confirmation page and email show your order number, a Connect Discord button, and a claim code.
- One click adds you to our server and drops you in #start-here.
- Already in our server? Type /claim with your code instead.
Step 3: Start your opening
- Whenever you're ready, day or night, press Start my opening in #start-here.
- You get a private call channel and your place in line. An opener joins within minutes.
- Open everything you've bought, or pick which products to open now.
Step 4: Open it live
- You check the seal on camera, watch every card come out, and talk with your opener the whole time.
- At the end, choose to ship everything or only the cards you pick.
Step 5: Get your cards
- We read your hits back and email you the list.
- Your cards ship within 3 business days, hits sleeved and toploaded, with tracking.
The call
A private voice and video channel in our Discord that only you and our team can see. Our overhead camera shows the desk. You can talk and type; your camera stays off.
What you'll need
- A free Discord account, on your phone or computer.
- Sound on, so you can talk with your opener.
- About 2 minutes per pack: roughly 15 for an ETB, an hour for a booster box.
- 00:00
Recording starts first
Before anything else. Your opener says your order number on camera. No recording, no opening.
- 00:30
You check the seal
We turn the box all the way around: shrink wrap, corners, seams. You tell us it looks right. If anything looks tampered with, we swap it for a new one before opening.
- 01:15
Pack 1 of 9
Crimps shown, then torn open on camera. Every card is shown one at a time, and the camera never cuts away.
- Every hit
Straight into a sleeve
Hits go from the pack into a penny sleeve and toploader without leaving the frame.
- 14:00
You choose what ships
Everything, bulk and code cards included, or only the cards you pick.
- 15:00
Your hits, read back
We read your hits back to you, then email you the list. Your cards ship within 3 business days.
Rather skip the call?
Ask us to open your order without you, any time. We follow the same steps, on camera and recorded as always, then send you the video and ship everything.
If your order sits unopened
- Day 0
You buy. Start your opening whenever you like.
- Day 7
A reminder that your order is waiting.
- Day 14
Last day to cancel an unopened order for a full refund.
- Day 21
One more reminder.
- Day 30
We open it for you on a recorded call, send you the video, and ship everything.
For parents
Buyers must be 18 or older. A parent or guardian can place an order for a younger collector.
- The buyer's camera stays off. Only our desk is ever on video.
- Calls happen only in our server. Each call channel is visible only to the buyer and our team, and calls never move to DMs or other apps.
- Every call is recorded, and we keep recordings for at least 6 months.
- No personal details on calls. Our openers never ask for personal information, and real names and addresses never come up on calls or in channels.
- Nothing randomized. You buy a specific sealed product at a fixed price. There are no breaks, auctions, or timers.
Be first in line when we open
One email on launch day. Read the FAQ while you wait.