Refund Policy
Last updated November 15, 2026
Draft. This policy is being reviewed and may change before we take our first order.
Before your order is opened
Cancel within 14 days of purchase for a full refund, as long as nothing in the order has been opened. Email us at hello@ripwithme.com with your order number.
After opening
Opened products can't be refunded. You watched the seal check and every card come out on a recorded call, and the cards are yours.
Reminders, and the 30-day rule
- We'll remind you at 7 and 21 days if your order hasn't been opened.
- After 14 days, an unopened order can no longer be canceled.
- After 30 days, we open it for you on a recorded call, send you the video, and ship everything.
- You can also ask us to open without you at any time.
Tampered or damaged product
If a pack or box looks tampered with when we show it on camera, we replace it before opening, at no cost to you.